📌 Last Updated: 29 July 2025

Day-Today Sighthill respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information you provide when using our website, store, and associated services.
We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information from you:

    • Contact Information – such as name, email address, and phone number when you contact us through email, forms, or social media.
    • Transaction Information – when you use our in-store services, including parcel handling (Hermes), money transfers (Western Union), or bill payments (PayPoint).
    • Website Usage Data – such as IP address, browser type, device information, and pages visited. This data is collected using cookies and analytics tools to help improve our website performance.
    • Optional Marketing Data – if you opt in to receive promotions or newsletters, we may store your preferences to send relevant updates.

2. How We Use Your Information

Your personal data may be used for the following purposes:

    • To respond to inquiries and provide customer support.
    • To process service requests (e.g., Snappy Shopper online delivery orders).
    • To enhance our services and improve website usability.
    • To comply with legal and regulatory obligations, including fraud prevention and law enforcement requests.

We only process your personal data where we have a lawful basis, such as your consent, a legal obligation, or our legitimate business interests.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with:

    • Service Providers – e.g., Snappy Shopper, Hermes, Western Union – but only when necessary to deliver a requested service.
    • Regulatory or Legal Authorities – if required by law or to protect our legal rights.

Any third parties receiving data are required to handle it securely and only use it for the intended purpose.

4. Cookies & Tracking

Our website uses cookies and tracking technologies to:

    • Enhance user experience
    • Monitor site traffic and performance
    • Provide relevant content

You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.

5. Data Security

We use appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or misuse.
Despite our efforts, no online transmission is 100% secure. Users share data at their own risk.

6. Your Rights Under UK GDPR

As a data subject, you have the right to:

    • Access the personal data we hold about you
    • Request corrections or updates to ensure accuracy
    • Request deletion of your data where applicable
    • Restrict or object to certain types of processing
    • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at:
📧 [email protected]

7. Data Retention

We retain personal data only for as long as necessary to:

    • Fulfill the purposes outlined in this policy
    • Comply with legal and regulatory requirements
      Once data is no longer required, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external sites, such as Snappy Shopper, Hermes, and Western Union.
We are not responsible for the privacy practices or content of these third-party sites.
We recommend reviewing their privacy policies before sharing any personal data.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect:

    • Changes in our data handling practices
    • Updates to UK data protection laws
    • Improvements to our transparency commitments

Any updates will be posted on this page, and the revision date will be updated accordingly.

📞 For questions regarding this policy, contact us at: [email protected]